Free collection is available 1-2 working days after our confirmation of your order. There are two pickup points to choose from:
Wong Chuk Hang Boutique
Address: Unit C, 18/F., Yally Industrial Building, 6 Yip Fat Street, Wong Chuk Hang
Opening: Monday to Saturday 9:30 am to 5:30 pm
By appointment only: Sunday
& Public Holiday
Causeway Bay Pickup Point
Address: 3/F Monarch House II, 501-503 Hennessy Road, Causeway Bay
Opening: Monday to Friday 9:30 am to 5:00 pm
Closed: Saturday, Sunday
& Public Holiday
Causeway Bay location is a pickup point only. For retail, please visit our Wong Chuk Hang showroom.
Door to door Delivery (Hong Kong only)
We will provide door to door delivery services on Monday to Sunday. On Public Holidays, door to door delivery will only be available by appointment.
Hong Kong Island
Tung Chung / Chek Lap Kok / Discovery Bay / Park Island / outlying islands
- Delivery fee varies depending on the delivery location. Please contact us for checking.
Important Notice - Door to door Delivery (Hong Kong only)
Deliveries will be suspended under bad weather conditions, such as when typhoon signal No.8 is hoisted or a black rainstorm warning is in effect. In these instances you will be informed of the delay and the new delivery time.
Our staff will contact you upon receipt of your order to confirm delivery date. Please ensure that someone is ready to receive your delivery at the confirmed time slots.
If no-one is home at the time of delivery, we will attempt to contact you on the telephone number(s) supplied at checkout to make alternate arrangements.
If contact cannot be made, the goods will be returned to our warehouse. In this case, regretfully Party Boutique may charge a re-delivery fee to dispatch your order again.
If you have any concerns about our delivery times, please email us and we will do our best to accommodate you.
We may use a third party delivery company to deliver your order.
We cannot accept responsibility for goods left at the customer's request.
Generally helium-filled latex balloons last approximately 6-8 hours and foil balloons last approximately 2-3 days under normal conditions, however this depends on how they are handled, transported, temperature and humidity. Helium is very sensitive to temperature, so float time may be reduced significantly in unusually warm, unusually cool, very humid or outdoor environments. Please avoid great temperature variation or any sharp objects.
NO shipping of balloons with helium OUTSIDE HONG KONG.
PO box address will NOT be accepted.
Shipping charges will be calculated according to the package size and total weight of your order. Generally delivery takes around 5-14 days by express tracked delivery depending on your exact location.
For checking shipping details, please contact us at firstname.lastname@example.org